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John Mitchler,
I believe doing business should be a positive experience. So I partner with manufacturers who work as hard as I do; the ones that stand behind their products and promises. And no matter what the situation, you'll always get the truth. If something is done wrong, I'll make it right. If something unexpected comes up, I'll let you know soon enough so we can come up with a smart Plan B. The majority of my business is by referral. So I always want your job to be the best job I've ever done. I think of every client and project as the beginning of a long-term business relationship. I am a husband, father of two and a Bay Area native of 40+ years. My wife and I are active volunteers for the local school district and organized sports leagues. We have a strong belief in family and are committed to our life here in the Bay Area." |
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Tri-Valley Office Interiors will invest the time to understand your exact needs before offering a solution. It sounds simple, but this is the most important step to ensuring your satisfaction.
The right solution starts with six questions and a site tour:
What is the current layout of your facility and configuration of your furniture?
Describe how your company operates and how company departments and employees interact with each other.
Do you feel your current layout allows for maximum employee productivity?
Do you feel your furniture provides the functionality employees need to be productive and healthy while at work?
Describe your short- and long-term facilities plan and what you are trying to accomplish.
Have you created an initial budget and timeline?
Armed with relevant information, the process begins. Tri-Valley Office Interiors is not aligned with any one specific manufacturer. So they can search for the right solutions at the right price point (instead of letting a manufacturer dictate which product to sell).
After the technical design and specification is completed, and the best products have been selected and authorized, it's all about running a smooth installation. And service is the key to this process:
Place all manufacturer orders factoring in varying lead times to ensure all furniture arrives at the right time and in the correct sequence.
Track the shipments to make sure there are no unforeseen delays
Coordinate with trades (GC, cabler, electrician, etc) to make sure construction in on schedule and that the furniture installation has been planned in to every trade's schedule.
Schedule and supervise the receipt and delivery of your furnishings
Complete the installation to the highest quality standards
When the installation is complete, Tri-Valley Office Interiors will complete a site tour to review your new furniture. So you'll know about anything that's not complete prior to move in. And anything that's 'not up to par' will be noted on a punch list report and published with expected completion dates.
Tri-Valley Office Interiors works hard to provide a long-term facility solution that delivers functionality and cost savings over the life of the product. And by owning the project from start to finish, you'll have a true partner on your team — completely dedicated to the success of your project.
